Student Account Verification?

Hey everyone, I hope you’re all doing well. I recently made an account with the academy but haven’t been able to access the student discount despite registering with my school email. When I tried to reach out to support, a chat prompt wouldn’t come up (even after I disabled the ad blocker). Is there a support email I can contact? Or do they just check for student emails occasionally? Any advice is appreciated.

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If you had contacted them past few days, please note that customer support is on vacation till the 2nd of Jan 2023

Thank you so much for letting me know!


I have the same problem. My student email address is not recognized.

The chat box is missing. How contact the support ?

Thanks by advance.