Https service not available in hades endgame

Good morning everyone.

Today I was going to do the endgame Hades but I see that port 443 is not available. And if I try to restart the lab it shows me the following message: You must switch to a VIP VPN server in order to reset this Endgame.

I can ping machine but it doesn’t show me any open ports.

How can I solve it??

Greetings and thanks.