nmap too many fingerprints : Legacy

Hey Guys, I have just joined vip and I am trying to use nmap on legacy.
These are the results that I am getting.
Nmap scan report for 10.10.10.4
Host is up (0.12s latency).
All 65535 scanned ports on 10.10.10.4 are filtered
Too many fingerprints match this host to give specific OS details

TRACEROUTE (using proto 1/icmp)
HOP RTT ADDRESS
1 249.46 ms 10.10.16.1
2 … 7
8 3040.29 ms 10.10.16.1
9 3040.27 ms 10.10.16.1
10 3018.76 ms 10.10.16.1
11 …
12 3019.58 ms 10.10.16.1
13 3044.14 ms 10.10.16.1
14 3044.15 ms 10.10.16.1
15 … 30

OS and Service detection performed. Please report any incorrect results at Nmap OS/Service Fingerprint and Correction Submission Page .
Nmap done: 1 IP address (1 host up) scanned in 569.30 seconds

Are you on the correct VPN and are you sure the box is active?

Your traceroute is hitting a router and going no further.

Yes, I am on the correct VPN and the box is active. Ping is working correctly

Ping isn’t very useful for this.

Your traceroute is terminating at 10.10.16.1, so something is wrong with the network or end host.

If the box has been started, assigned to your account and you are connected over the VIP VPN (you can check this at https://www.hackthebox.eu/home/htb/access) then something might be up with the lab network.

What IP address have you been assigned by the VPN?