Windows Fundamentals Cannot PING/Connect to Target Machine

I’ve spent a significant amount of time with TryHackMe and was ready to move over to HTB. However, I am currently stuck on the first step of Windows Fundamentals, and getting frustrated.

The first task is to RDP into the Windows machine and grab the Build information. I’ve tried using their PWNBOX as well as my own Linux VM and downloading the .ovpn config file.

No matter what option I choose, I get the same error when trying to use xfreerdp:

┌──(root㉿kali)-[/]
└─# xfreerdp /v:10.129.97.210 /u:htb-student /p:Academy-WinFun!
[17:33:02:782] [3530740:3530741] [ERROR][com.freerdp.core.transport] - BIO_should_retry returned a system error 32: Broken pipe
[17:33:02:782] [3530740:3530741] [ERROR][com.freerdp.core] - transport_write:freerdp_set_last_error_ex ERRCONNECT_CONNECT_TRANSPORT_FAILED [0x0002000D]
[17:33:05:885] [3530740:3530741] [ERROR][com.freerdp.core.transport] - BIO_should_retry returned a system error 32: Broken pipe
[17:33:05:886] [3530740:3530741] [ERROR][com.freerdp.core] - transport_write:freerdp_set_last_error_ex ERRCONNECT_CONNECT_TRANSPORT_FAILED [0x0002000D]
[17:33:05:886] [3530740:3530741] [ERROR][com.freerdp.core] - freerdp_post_connect failed

From what I’ve read when trying to troubleshoot the issue is that “Broken Pipe” is a failure to reach the host. When I PING the target machine, it fails. This same thing happens in HTB’s PWNBOX as well as my own.

What am I missing?

Good evening! (Based on your date-time);
Looks like username/password is incorrect.
While taking a closer look, Academy-WinFun! should be with an underscore Academy_WinFun!
Next time you will be feel frustrated while studding HTB, just step back and go to have a little walk, after that you will have a different approach,
Hope it helps.
Best wishes.