RastaLabs not clicking on phishing link

Hi, I’m trying to move forward with RastaLabs and I believe there’s an issue with the box where the script that auto-clicks the phishing payload isn’t working. I’m not speaking about the payload itself not working but the script on the box that simulates a user opening the payload.

I’ve tried issuing a reset on the box nothing seems to have changed.

How can I have someone at HTB verify that the box is working correctly?