Missing start button

Hi. :slight_smile:
I am new at HTB and need a bit of help getting started. I have joined, completed the first “getting started” tutorial, and now I am ready for my first box. I have the vpn connected, and the green tick next to “Connected” under “Access” is on. Yet I don’t get the possibility to start my machine - the start button simply doesn’t appear.
I tried nmap’ing the ip-adress for the machine, and rebooting my vm, but it doesn’t work.
What to do?

is it an retired or active machine ? do you have VIP access for retired machines ? (active ones are free )

It’s both active and retired. I do have VIP access. I just re-checked - it’s all the machines. :frowning:

write to support

Cheers, will do.