Type your comment> @limbernie said:
Is it me or is JIRA surprisingly empty? I can’t see the requests or the bugs made/submitted by others.
That is correct. Users can’t see other user’s raised tickets due to the sensitive nature of information attached within some of these tickets.
If you want to find an answer to a common problem, however, there’s no need to worry.
We’re currently working on developing a public Knowledge Base and separate Troubleshooting Manual for users to access freely if they encounter issues during their interaction with the platform, VPN servers, machines, etc.
You’ll be able to see these documents as a part of the Helpdesk main page, and they will be linked on the Discord #faq channel, where we already have some VPN common issues and solutions noted down for users to reference.