Having problems pinging machine on "Windows Fundamentals: intro to windows"

working through the CPSA/CRT learning path, I have completed a number of modules now and haven’t had too many problems reaching the target IP before now. now I am unable to ping the machine which is a pre-requisite to remoting on. getting the same problem on the pwnbox and my kali vm. downloaded the .ovpn file and I have a an IP showing in the top of my vm showing the vpn’s IP and using ifconfig can see tun0 so I know I am connected. first time I’ve done that method btw as every other module it was really easy and would connect via the host.