can't get response from the machine

i downloaded the vpn file and executed it using “openvpn moshex2.ovpn”. got the final message “Mon Jan 4 06:17:17 2021 Initialization Sequence Completed”.
i’ve tried to ping to 10.10.10.4 and all i get is “PING 10.10.10.4 (10.10.10.4) 56(84) bytes of data.” nothing else.
my question is how can i verify that i’m connected via the vpn?
thank you

my ifconfig is:
tun0: flags=4305<UP,POINTOPOINT,RUNNING,NOARP,MULTICAST> mtu 1500
inet 10.10.14.12 netmask 255.255.254.0 destination 10.10.14.12
inet6 dead:beef:2::100a prefixlen 64 scopeid 0x0
inet6 fe80::914:7e5a:2969:b08f prefixlen 64 scopeid 0x20
unspec 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 txqueuelen 100 (UNSPEC)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 7 bytes 336 (336.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

tun1: flags=4305<UP,POINTOPOINT,RUNNING,NOARP,MULTICAST> mtu 1500
inet 10.10.14.63 netmask 255.255.254.0 destination 10.10.14.63
inet6 fe80::f105:605a:b83:113c prefixlen 64 scopeid 0x20
inet6 dead:beef:2::103d prefixlen 64 scopeid 0x0
unspec 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 txqueuelen 100 (UNSPEC)
RX packets 3 bytes 264 (264.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 7 bytes 336 (336.0 B)
TX errors 0 dropped 42133 overruns 0 carrier 0 collisions 0

You appear to be connected twice.

Your tun0 and tun1 interfaces both look like HTB connections - are you running multiple VPNs?

If you aren’t a VIP subscriber try traceroute/tracert to 10.10.10.221 and see if the output gives anything useful.