Can't connect to HTB openvpn account.

I’m using a network connection with a proxy server. I installed Kali linux using VBox. When I try to connect ovpn account it shows a error.

LS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Sat Apr 25 14:16:59 2020 TLS Error: TLS handshake failed
Sat Apr 25 14:16:59 2020 SIGUSR1[soft,tls-error] received, process restarting

I think I configured proxy settings correctly. I can browse internet normally. But “ping” command also not working.
Help need. Thank you.

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i am having the same problem !!!

When using a proxy, did you configure it inside the openvpn config file? Also, most proxies don’t allow UDP connections, so you need to change that (together with the port), too. Last, but not least, the “tls-auth” hast to be renamed to “tls-crypt”, as described on the “Access” page: Login :: Hack The Box :: Penetration Testing Labs

Example for EU2 Free:
dev tun
proto tcp
remote 443
resolv-retry infinite
remote-cert-tls server
verb 3
cipher AES-128-CBC
auth SHA256
key-direction 1