How to stop and restart the machine offline

Partially Solved: Hi, I am trying to spawn the machine - Drive. But I cannot spawn because the error says that you already have a machine assigned to the lab. I do not see any active machine and cannot stop and reset the machine. I do not see such buttons in UI, which I see normally after I spawned a machine. Currently I see a button to spawn the machine. In this situation, how I can stop and re-spawn the machine offline?

I had to visit to old web site, mouse-over the machine name, I see the IP.

im pretty sure they want you to go through the support page to resolve any lab issues

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